GoCo empowers home working employees to collaborate and communicate easily and securely.
Working from home has kept the Canadian economy going and it’s set to continue with four out of ten Canadian workers able to do their jobs remotely.
To ensure the right experience and work productively, home workers must be able to connect securely, reliably and easily with colleague and essential corporate services and data.
GoCo is an expert in planning, deploying and managing highly available, secure, large-scale remote working solutions throughout Canada.
We’ll customize a solution, monitor and manage your networks using best practice in network security to keep your home workers connected.
A home working solution with all-round benefits
Benefits for the business
Create a more flexible workforce, attract a wider pool of talent, optimize office space and ensure the best home-working experience.
Benefits for IT
Maintain secure, reliable, scalable connectivity for home workers and eliminate day-to-day network monitoring and management.
Benefits for employees
Work productively and flexibly from home, maintain contact with the office, eliminate wasted commuting time and enjoy a greater work/life balance.
Cloud Makes Efficient Work from Home a Reality
Customized solutions for unified communications, secure connectivity, virtual contact centers
and Microsoft Teams collaboration.
Cloud Business Phone System
With GoCo’s Cloud Business Phone System (Hosted PBX) you can provide your employees with enterprise voice and all the Unified Communication and Collaboration tools they need.
With our cloud business phone systems you can give employees in all your locations access to their tools on any desktop or mobile device, even if they are working from home or other remote locations.
Simplify your infrastructure and reduce your overall communication costs
- Simpler infrastructure
- Predictable pay-per-seat pricing
- End-to-end business communications
- Scalable support for home and remote working
- Reduced support costs
GoCo delivers business phone system (PBX) from the cloud, so the solution is highly-scalable and suitable for delivering consistent Unified Communications services regardless of location. Our service is fully managed, relieving the support burden on your IT team. However, it can be integrated with your premise equipment, giving you complete operational flexibility.
Call & Contact Centre
The advanced features of a GoCo cloud call or contact centre let customers communicate through the channel of their choice and give agents the tools to deliver exceptional service.
The result – increased revenue, greater customer retention and enhanced productivity for inbound, outbound and blended environments, making your contact centre a profit centre.
- Advanced IVR – Greet customers and help them reach the right contact quickly and easily.
- Automatic Call Distribution – Route calls to the right agent by priority, location or business rules to improve customer response and productivity.
- Integration with Applications – Workforce management, CRM, helpdesk software and quality management for faster call resolution.
- Powerful Analytics – Optimize performance and make more effective use of resources.
- Video Collaboration – Create personalized customer interactions and speed up problem resolution
- Cloud scalability – Increase or reduce capacity on demand to meet traffic peaks, seasonal business and campaign follow-up.
- Security & Compliance – Ensure stringent security to protect customer and business data and comply with regulations including PCI-DSS and HIPPA.
Managed Network - Work from Home solution
Supporting your remote workforce has never been easier!
As a multi-carrier provider, GoCo is uniquely positioned to enable work from home SD-WAN solutions to your employees across Canada.
Through our fully managed solutions, we secure and prioritize business application traffic, provide 4G LTE failover to increase reliability, and use intelligent optimization techniques to make sure your remote employees have a superior work from home experience that suits the needs of your business!
Why GoCo? Our work from home solutions are available nationally, have a low cost-structure, and can be rapidly deployed to your employees.
Secure Business Traffic Prioritization
Gives higher priority to business traffic to ensure home use doesn’t impact work performance.
Enhanced reliability & voice quality over LTE
Provides remote employees with an automatic failover solution, should they experience any issues on their home network.
Data Privacy and Unified Threat Management
Home traffic stays private and business traffic is secure. For extra protection, UTM blocks viruses, malware and other threats.