Responsiveness, agility and security to transform your business
To run an efficient and modern retail operation, business’ need to deliver exceptional customer service and an enhanced in-store experience. This means providing customers with fast Wi-Fi and ensuring reliable connectivity and communications for all your stores. GoCo can provide you with the Unified Communications, Managed Network Security and Managed Network Services you need to stay competitive.
They rely on us
of consumers rely on their mobile devices while shopping in-store*
Users rely on GoCo Unified Communications
GoCo’s solutions for your retail business
99.9% network uptime for an optimized in-restaurant experience
Like many retailers, you’re probably transforming your business by accommodating back-office apps, e-commerce, digital signage, loyalty programs, digital payments, secure guest Wi-Fi and more. GoCo’s managed SD-WAN network solutions give you the responsiveness, agility and security you need to support your business. To ensure reliability, our unique position as a multi-carrier provider of Managed Network Services enables us to provide the highest levels of uptime with optimized application performance and automatic failover.
Managed Customer Wi-Fi
GoCo’s Managed Customer Wi-Fi is built to improve your customer engagement and loyalty. Our solution gives you access to rich analytics and real-time statistics to help you understand customers’ usage levels and browsing patterns. You will have the flexibility to create access control policies and enable automated Wi-Fi channels with enhanced security and intrusion prevention – all built for your business’ needs.
Efficient cost structure
In ever-changing times, ensuring cost control is vital to the success of your business. By reducing your communication and network costs, you can re-allocate OPEX to invest in urgent initiatives for your business. As a provider of simple, scalable solutions, we ensure an efficient cost structure across all of your locations.
Remote Contact Centre
If your business handles a high volume of calls or offers an e-commerce website for your customers, our Cloud Contact Centre provides a secure & reliable customer service solution that can be implemented in days, not months. It offers all the features you need to handle high-volume calls with a highly personalized response. We provide a fully featured, scalable, solution with advanced features like real-time analytics, omni-channel interactions, customizable call flows, intelligent routing, and exceptional quality assurance.
Easier staff communications
To efficiently connect with all your employees, the GoCo mobile app linked to our Cloud PBX system can keep staff, supervisors and managers connected no matter where they are. Easily collaborate and call all your contacts directly from the GoCo Collaboration with Cisco Webex platform and provide a simple method of communication through your in-store computer, mobile phone or desk phone.
We offer you an easier way to do business – one that means a smoother journey for you and helps untangle the legacy world of network and communication services that has been the norm. For us, valuing simplicity ensures that we’re efficient in our work and the solutions we deliver to your business.
In a world where business communications technology continues to rapidly evolve, we leverage our simplicity to deliver our solutions in the fastest manner, so your business can move forward and grow with confidence.
We know that your business needs are constantly evolving, so we provide you with scalable solutions that flex to your needs along the way.