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Voice for Microsoft Teams


Access business cloud voice with GoCo Voice for Microsoft Teams

With Voice for Microsoft Teams from GoCo, your employees can access high-quality business cloud voice from any device and communicate securely and clearly with colleagues, customers and business partners anywhere in the world.

GoCo’s robust Direct Routing solution gives you access to business cloud voice services over the traditional global PSTN. We route your voice traffic over our carrier-class Tier 1 network for secure, reliable, high-quality calls. Also, to reduce your communication costs, the GoCo calling plan will meet your budget. 

Enhance Microsoft Teams calling with cloud voice

By adding business cloud voice, you can unlock even greater value from your Microsoft Teams investment

  • Direct Routing for Microsoft Teams

    Crystal-clear calls 

    Your teams will benefit from the clarity and reliability of business-class HD cloud voice. 

  • True integrated communications 

    True integrated communications 

    Now your teams can access true unified communication and collaboration on a single Microsoft platform.

  • Global calling reach

    Global calling reach 

    Connecting Teams to GoCo’s network allows you to place calls all around the world

  • Simple migration

    Simple migration

    Our responsive and highly qualified onboarding and support team will make it easy to migrate to Voice for Microsoft Teams.

Direct Routing for Teams

Easy to implement Voice for Microsoft Teams

We have the skills, resources, services and solutions to connect Direct Routing quickly and efficiently for a rapid migration. Our experienced professionals connect your Microsoft Teams infrastructure to the PSTN using highly secure communication channels. We build your service on GoCo’s cloud infrastructure, which incorporates multiple data centres with geographic redundancy and multiple failover points for reliable connectivity and consistently clear voice quality. 

Advanced calling features and professional support

  • 1

    Never miss a call

    With simultaneous ringing on all of their desktop and mobile devices, your employees will find it easier to stay in contact. 

  • 2

    Dedicated security

    Direct Routing runs on highly secure communication channels which provide dedicated, encrypted connections to protect your data and your systems.

  • 3

    Professional management 

    We will monitor, manage and support your Teams phone system with service level agreements customized to your business.

  • 4

    Protecting infrastructure investment

    We integrate Direct Routing with your existing voice infrastructure during transition, protecting your existing investment.

  • 5

    End-to-end support

    To free your team, we provide a comprehensive portfolio of services covering implementation, provisioning, testing, installation, integration, configuration and administration.

Voice for Microsoft Teams – your questions answered

  • Why is Direct Routing important for Microsoft Teams?

    Teams incorporates the Microsoft Phone System, but this has limited reach and a fixed calling plan. Direct Routing from GoCo increases your reach and reduces costs by connecting Teams to the global telephone network with business-quality cloud voice and flexible calling plans. 

  • How does Direct Routing work?

    We set up a Microsoft-certified Session Border Controller (SBC) within the GoCo network and use our communication channels to connect your teams to the global PSTN network. Your calls travel on the GoCo Tier 1 network for secure, reliable, crystal clear communications.

  • What devices can I use with Voice for Microsoft Teams?

    Your teams can access our business cloud voice system on any desktop or mobile device with Internet connectivity, including PCs, laptops, tablets, smartphones and other mobile devices with the Microsoft Teams app installed. 

  • Is Direct Routing easy to set up?

    Migration is quick and straightforward. In collaboration with your team, we take care of the set-up for you, connecting your existing voice infrastructure to our cloud network and managing the connections. 

  • What do we need to get started with Direct Routing? 

    If you have an appropriate Office 365 subscription and a Microsoft Phone System Add-on, you’re ready to adopt Direct Routing.  

  • Can we keep our existing phone numbers?

    You can port all of your existing phone numbers to the Direct Routing service. You can also purchase additional numbers to expand your services. 

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