Banking and Financial Services

If your business has employees working from home that require a reliable and secure internet connection for voice calls, video meetings or business applications, our work-from-home solutions are all you need to ensure quality service for business traffic on your home network. Our SD-WAN-based Work from Home solutions extend your corporate network to the homes of your employees, meaning your team has access to a reliable network just like they would in the office, and they can provide your clients with the exceptional service they’ve come to expect from your team.

Our fully featured Cloud Contact Centre gives your agents the tools they need to provide a responsive, personalized service across any channel. The call flow is completely customizable, ensuring that callers reach the right agents at the right time. Comprehensive analytics and quality assurance features help supervisors maintain service standards. Our solution requires no premise infrastructure or onsite management, providing a secure, reliable solution in days rather than months.

With rising threats and increasingly complex attacks on financial services firms, secure communication and collaboration are essential to protect clients’ confidential data and maintain compliance. GoCo is a leader in multi-layered Managed Network Security and we offer advanced threat monitoring and remediation services, including Unified Threat Management and DDoS protection for Canada’s largest financial service firms.